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Norwalk: SoNo Meters To Accept Parking Debit Cards


by turfgrrl


December 23rd, 2007 · 13 Comments

Soon digging for quarters to feed the parking meters in SoNo will be joined by a new payment option, a special issued parking payment card. Finally! And word, according to the Hour, is that other parking areas may get the option too. From the Hour:

The debit cards will hold $25 in value and deduct that amount in 25-cent increments. Parking Authority members say the cards will offer motorists convenience.

“It’s going to give people the ability to not have money for the meters. How many people carry coins in their pockets anymore?” said Stephen G. Bentkover, Parking Authority chairman. “These are new meters that were purchased a relatively short time ago, so they have the technology to allow people to use these debit cards. You buy this card for $25. When you stick the card in (the meter), the first thing the meter does is tell you what your balance is.”

Several years ago, the Parking Authority approved the installation of 165 modern parking meters on Marshall, North and South Main, Washington and other streets in the SoNo area.




The digital meters will accept debit cards much as they accept quarters, according to Frank Del Monaco, project manager with LAZ Parking. “There is a slot on the meter right next to where you put the coins in. You actually put the card in,” Del Monaco said. “If you wanted to buy an hour’s worth of time, you’d deduct the 75 cents and pull it out. (The debit cards) can be used anytime we’re in operation.”

For North Main Street, that translates to 8 a.m. to 9 p.m., Monday through Saturday. For all other areas in South Norwalk, meter operating hours are 8 a.m. to 6 p.m., Monday through Saturday.

Kathryn Hebert, public works administrative services manager, said she would like to see the debit card program expanded to the Haviland Street and North Water Street parking lots, also in the SoNo area.

John Deorio, owner of Sassafras Gifts & Home Decor on Washington Street, keeps a health supply of quarters on hand for motorists who park at meters and don’t have change in their pockets.

“I’ve gone through a lot of quarters — people coming in looking for quarters,” Deorio said. “It really doesn’t bother me, I compensate by making sure I keep enough quarters.”

In that respect, Deorio supports the concept of parking meter debit cards.

His only concerns: ownership of the cards and fine levels for parking violations.

“I’m just concerned how would they be able to track (a card) if it’s lost. I just want a little more information about it,” Deorio said.

With the move to prepaid parking payment cards, a whole host of opportunities will open up for area merchants and the city. A program like this has been operating on New Haven for awhile, including programs that enable merchants to sell the cards. I’ve long advocated for retail merchants to get involved in working with the city to direct parking programs that can enhance the customer experience.

Twenty-five dollars is rather steep to start off the card. If McDonald’s can sell you $5 cards, which are renewable and tied to a credit card, then so should Norwalk’s parking card. It also needs a cool name. But these are minor details that will be tweaked and refined. Just getting Norwalk into the 21st century is a major milestone. One that I’m thrilled about.

source: The Hour, Parking authority to offer debit cards for municipal meters, December 23, 2007

Tags: Norwalk · Transportation

13 Responses so far “Norwalk: SoNo Meters To Accept Parking Debit Cards”



  • 1 Chris // Dec 23, 2007 at 5:49 pm

    “But these are minor details that will be tweaked and refined”.

    I love your optimism about the cities ability to refine and tweak minor details. The oversight of minor details is pathetic in my experience.

    I spend between two to three thousand a month eating out. I don’t cook. Eating out is sorta a hobby of mine. I could review every restaurant in Fairfield and Westchester county. I use to park in the big parking Sono theater parking lot, but I stopped parking there a year or two ago due to the fees, attitude and safety concerns. The men on bicycles and aggressive gangs of men roaming the area is still a problem. I don’t feel safe at night.

    Parking at the metered lot next to the maritime isn’t any better. I never see bicycle and gangs of men roaming the lot, but the lot is isolated from the public and I fear someone could easily hide to attack. I park there when I am desperate to find a spot. The machine works 90 percent of the time. The machines are confusing compared to other city machines. The Stamford meters works well and are lighted properly. I do not feel threatened going out to eat in Stamford as I do in Sono.

    The parking garage near Papaya Thai and the Italian restaurant which appears to have closed (and rightfully so) bothers me. The machine yells commands at you, gates close and doors lock after dinner and are forced to enter near the closed Italian restaurant with another parking employee with attitude. The parking fees are all over the place.

    The best parking lot for 2007 is behind Match. They finally patched the pot holes. I am spending about two hundred dollars for dinner and wine for two in the overpriced Sono district then pave the parking lot so that I don’t have to skip to the meter. Putting in dollars in the rain into the unsheltered meter is difficult especially you don’t have someone to hold the umbrellas while you pull your money out. The bicycle beggers are swarming you as you walk from and to your car and through the alley ways. I finally went to the bank to get rolls of quarters to feed the machine.

    The parking meter system across from the Landmark Stamford theater works well. The meter is sheltered and well lighted. I never have problems with safety eventhough it is similar to the Maritime lot in being hidden from public eyes.

    Finally, I would institute 25 cents for each 15 minutes. The one hour increments are wrong. Manhattan meters are in small increments. For dinner one hour increments is fine. I pay for two hours. For running into a coffee shop, bank, pizza, subway, soup alley, etc. then I may only need 15 minutes to grab and go.

    I could write a detailed review on every store and restaurant in Sono. I frequent Sono and other towns. I like Sono, but the minor details are overlooked. For example, I ate out in Sono on Monday and Tuesday of this week. I have never seen Sono this dead on a Monday, so I fortunately was able to park on the street. Not so fortunate. The wall of snow piled up at the street meters. I was very careful climbing over the mound of snow. I ate by the window and watched ladies in high heels try to cross the street from the sidewalk. I wonder how many people like myself choose to go to other towns during the Winter, rain and busy nights to avoid the bad parking lot options.

  • 2 anon // Dec 23, 2007 at 6:25 pm

    Lights and shelters sounds like a good idea.

  • 3 Chris // Dec 23, 2007 at 6:58 pm

    The main light over the meter behind Match has been out all year. They installs two small lights under each of the two meters. They marginally light the meter. In other towns the lots are lighted well. I can pull my money out when it is raining near my rain jacket to determine which bills are dollar bills. The Stamford sheltered meters are ideal. You could pay for the shelter and the maintanance for the shelter (gangs of men with spray paint cans) through advertising.

    In SONO I have to put the dollar bills up to the meter, they get wet and juggling your wallet, umbrella and the step up and down concrete platform against a parking spot with other people in line is a mess. You could get rid of the rain shield flap on the machine that you fight to stay open as you try to get the machine to accept the wet dollars. Straightening the dollar, shuffling the bills, etc. I went to using quarters. I stopped using credit cards when the Maritime machine refused to give my credit card back. It sucks your credit card in like an ATM machine. I had people behind me getting upset with me. Forget about it. We use to frequent the Sono theater once a week, but I stopped going there two years ago. If the movie isn’t at Westport Ave theater then I literally drive to Darien, New Canaan or Stamford. I refuse to park in the big parking lot, the garage near the closed italian restaurant and I am not walking all the way to the Sono theater from behind Match. I don’t mind paying. The hour increments hurts small businesses. I would change the time increments for small businesses in Sono. I am stressed out before I sit down for a movie or dinner.

  • 4 Anonymous // Dec 23, 2007 at 7:12 pm

    OVAL

    Did they catch the Oval spray paint person or did he move to another city?

  • 5 Anonymous // Dec 23, 2007 at 7:40 pm

    The one hour incrments is the way the city corruption works. You see it is double to quadruple dipping into taxpayers pockets. You pay for one hour and only stay for 15 minutes. The next guy doesn’t know the spot is paid for so he pays for an hour. They make less money in 15 minute increments. Do research on the Hartford parking authority. Tens of millions of dollar profits and blow your mind corruption. Norwalk parking authority can afford a shelter without advertising and without double dipping.

    They really want 50 to 75 cents each 15 minutes so they ignore all the struggling small business owners. Deep pockets are at it again.

  • 6 Anonymous // Dec 23, 2007 at 8:08 pm

    Chris
    So on a rainy evening such as tonight you would choose Stamford.

    The new pan asian restaurant called duo has a nice wine list at retail store prices. The parking garage behind the restaurant has ample parking. The food is good for pan asian and servers try too hard to please. Think of the opposite of Pastra Nostra.

  • 7 Anonymous // Dec 23, 2007 at 8:09 pm

    retail store prices means underpriced.

  • 8 Marg5150 // Dec 23, 2007 at 8:59 pm

    Why not use something more like the e-z pass, so that people don’t have to have multiple things to have to worry about loosing? Then we could be charged for the correct amount of time that we use the spot. Sorta like the airports do? They should be doing that in the parking garage now, but they don’t.

  • 9 Anonymous // Dec 23, 2007 at 9:31 pm

    Marg5150, I avoid places with meters die to the hassle of parking. A ex pass would bring me back to sono for little things but I only go to sono to eat out. Sono’s potential to become desolate is greater than people realize.

  • 10 Grinch // Dec 23, 2007 at 9:46 pm

    Why did Amberjacks go out of business? I use to go for cocktails there back when Rattlesnakes was on the corner. There is a Japanese restaurant on the corner that serves mash potatoes with every entree. Potato is not Japanese. You will end up like rattlesnake with the glob of mash potatoes with every dish. End rant. Holiday season and all. Someone might scold me with a less fortunate story.

  • 11 Anonymous // Dec 23, 2007 at 10:01 pm

    I would like to find out how much they are asking a month to rent the vacant store located across from Strada 18.

  • 12 Anonymous // Dec 23, 2007 at 11:30 pm

    SONO is unique. The shops are not as corporate name branded as surrounding towns. Focusing on the little details is good. I want to see more quant shops. I am glad we don’t have commercialized businesses in the area like McD’s. Turfgirl, the easy they make it the more business and money for historic SONO.

  • 13 Update // Dec 28, 2007 at 10:09 am

    Chris,
    You seem to be in a time wharp. The Italian restaurant on the ground floor of the Maritime Garage is thriving. Name: Goccia, good food, good service. The previous restaurant did close but Goccia has been open for a while.

    This so called “upgrade” for paying parking is way behind the times. It should allow us to use our credit cards and debit cards and not have to buy these dumb “cash” cards. The whole system is ancient and should be pulled and replaced with 21st century equipment. We want choices: cash, credit or debit. The easier they make it the better everyone will do, the city, the retailers and most importantly the public. These cards are just like gift cards. LAZ will make out like bandits because most folks won’t use up the cards and LAZ gets to make lots of $$$ on unsued portion of the cards. :(

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