YourCT.com header image 2

Norwalk: Public Schools Under Spam Attack


by turfgrrl


October 6th, 2007 · 9 Comments

Lauren Garrison at at Hour is reporting that the email system used by the Norwalk Public Schools system is inundated with thousands of spam emails. You would think that Dr. Sal Corda would be concerned, but no, this situation has been going on since summer when the IT department decided to switch form GroupWise to something else. Presumably they are now using Microsoft Exchange. With no bayesian filters, or other anti-spam/virus tools. How else to explain the lack of content filtering? I bet they spent a significant amount of money to deploy this “change” and decrease the performance of their email. This is what hack IT people end up doing when they drink the Microsoft kool-aide.

At the end of last school year, the district changed over from GroupWise e-mail to Outlook e-mail. Teachers received no training at the time on the new system.

Gaber called the messages she received “inappropriate for an educational setting,” and added, “some of them were inappropriate for any setting.” She stressed that she had not visited any Web sites that would indicate she was interested in these subjects.

They were “financial, pharmaceutical and sexual” in nature, she said, and “not something I expected to find in my professional e-mail.”

She found the financial e-mails that included her name most disturbing.

“The idea that my name is out there—that they know how to reach me at my business with what I can only assume are illegitimate financial offers — is very disturbing to me,” she said.

According to Gaber, GroupWise e-mail was filtered at Central Office, so the faculty and staff never received the inappropriate messages. With Outlook, individual users must manually set up the filter on their own email.

Central Office sent out an e-mail on July 31 explaining to users how to filter their e-mail. Once she followed these directions, Gaber said her problems were solved, for the most part. Five to ten emails slip through into her inbox every now now, she said, but that doesn’t bother her much.

However, for the majority of teachers who did not check their e-mail during the summer, the filter instructions from Central Office were buried in a mound of junk e-mail, and easy to miss.

“The idea that they expect every teacher to put on their own filters,” Gaber said. “Couldn’t they have done that from downtown (Central Office)? Why didn’t they put the filter on when they set up Outlook?”

Wasting money on construction projects, wasting money on textbooks and wasting money on technology. Does any of this surprise you? There are so many open-source, zero cost software server solutions out there that Norwalk could have pursued. What a waste.

source: THe Hour, Spam troubles for teachers, by Lauren Garrison, October, 6, 2007

Tags: Education · In the News · Norwalk

9 Responses so far “Norwalk: Public Schools Under Spam Attack”



  • 1 anonymous // Oct 6, 2007 at 8:54 am

    Public Schools Under Spam Attack - These problems are not being exaggerated. Trust me I know first hand. For those of us that use the computer systems in the school district we are all asking the same question….why did they replace a perfectly good one that none of us were complaining about. The spam problem is only one of many. It’s hard to believe that they spent good money to replace something that did not need to be thrown out. This is what happens when you have people in charge of things that they know nothing about. They buy new bells & whistles for the sole sake of gaining bragging rights on how they have the best, and are on the leading edge of technology. But does its work? No, it just wastes money. But what do you expect. They promoted a very nice guy, and a very good teacher into the directors positon, but not many of us feel he really has a clue when it comes to running the IT Dept. Guess who he reports to??? The Duke of Opdahl. And guess what he knows about computers? Right again -nothing. The man has had a computer on his desk for 5 yrs and he can’t even turn it on. NO JOKE HERE PEOPLE!

  • 2 Aunt Bertha // Oct 6, 2007 at 2:50 pm

    I like Ralph. He is a hard working guy that tries his best to help you out in a timely fashion. As for the email, Ms Gaber is correct it is flooded with naughty junk mail that could have been filtered out. I don’t know if Outlook is better than Groupwise because I don’t fully know how to use all the applications on Outlook yet. I do know there has been trouble with parents and teachers emailing from outside the network if they were emailing from earthlink their emails were not accepted into the Outlook mail. HMMMM that could be a problem when a parent can not get a hold of a teacher? Don’t shoot the messenger (Ralph) he is only doing his job which is more than, well, just about everybody downtown. Shoot the guy at the top who likes to throw the money down the open hole. Anon#1 got that right.

  • 3 Anon #1 // Oct 6, 2007 at 4:05 pm

    Aunt Bertha - I like Ralph also, and I think he is a very nice guy, and is an excellent teacher. But many of us do not feel he is the best we could have at running the IT Dept. There is a huge amount of money that has and will continue to be invested in our school technology, and it does not appear that it is being spent wisely. Add to this the guy at the top that the IT Chief reports to…the Duke of Opdahl, and we have one sorry scary mess on our hands. One of these days, when these people leave Norwalk, and when there is no one left to cover up the blunders anymore, no one around to sweep the mistakes and lies under the carpet or to continue on with the disbursement of the word salads they want you to eat, and believe, then you will see. Oh my God will everyone see!

  • 4 Watchdog // Oct 6, 2007 at 4:19 pm

    Thanks, Aunt Bertha. Sadly, I know about this as well. Although I have my control filter in place, I still will have several in my junkmail folder each time I visit my inbox. I can empty this folder easily enough in one right click, but still the issue remains. Why is the district not sophistocated enough to filter these emails in the first place? If any of you could have seen the outrageously perverse emails that filled our boxes in September, your socks would curl. I hate to imagine the possibility of someone accidentally misplacing one of these spam gems in a forward to a parent. In addition, teachers are also asked to check email, sometimes several times a day, from administrators. In the classroom, the monitor screen may often face onlookers. I know this is a stretch, but then, we should not have to deal with these invasive emails at any level, however removed.
    Ah, yes… I would also bet that teachers’ email is open to third party viewing and not exactly private. I just wonder why there isn’t a handle on appropriate browsing within the professional parameters of a school setting.

    Um.. forgive me, Aunt Bertha, but who IS Ralph?

  • 5 Aunt Bertha // Oct 7, 2007 at 12:58 am

    Ralph V.is heading the IT department. He has always been very helpful to me and quick to help solve computer problems. He has maybe been in this position for @2 or 3 years now and he is a stand up guy. The changes on Groupwise to Outlook came from Stu. And I did get many rotten emails, I spent a good part of one summer day trying to learn how to set my filter and still I am getting almost pornographic ads sent to my work account.

  • 6 Anne Sullivan // Oct 7, 2007 at 9:33 am

    There doesn’t seem to be an easy solution to the spam problem - if there were, Ralph would have told us by now. He’s incredibly helpful, but I think working for the Duke makes life incredibly stressful for him.

  • 7 Joe // Oct 7, 2007 at 10:37 am

    There are easy solutions to spam problems. My company can help. http://www.desktopguerrillas.com

  • 8 IT Pro // Oct 9, 2007 at 2:45 pm

    No school teacher should have to filter out this level of spam. Someone is not getting the whole story here.

  • 9 Anon // Oct 10, 2007 at 11:43 am

    It is true that the amount and nature of spam are both very serious. I have no similar problem with spam on my AOL account, and so I suspect that Outlook is the problem. It is true that the spam filter will separate most, if not all, of the objectionable email from legitimate email, but spam filters sometimes filter out mail that we need, and so it is important to check through all email. Much of the spam is disguised to look like legitimate email, and when a person opens it, he/she is exposed to some nasty content. IT Pro, do you know a better way?

    On another note: I think that Ralph Valenzisi is a very bright guy and he is a true gentleman, as well as a professional who works very hard to meet the needs of the people who teach and learn in Norwalk.

Leave a Reply