In a word, it sucked in 2000. There were pages and pages of reasons. I don’t see the point on highlighting here, because they would all represent low lights, so I urge you to read the source document.
The general theme though, which has not been adequately improved under the Sal Corda administration are is a consistent lack of written management plans, inadequate management controls, performance evaluation and financial oversight. This is a classic problem with organizations, not unique to Norwalk, but I find it shocking that even Corda would be so dismissive of this report.
So without much more comment:

