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Norwalk: Curator Still Missing


by turfgrrl


April 28th, 2007 · 135 Comments

At the heart of operating any municipal department, one has to ask, why it would be considered normal practice to staff a public, essentially retail department with only one person? Each time I look at the controversy over at the Norwalk Museum, I wonder just what planet this museum operates on.

The brief history, as I understand it (but feel free to add details in the comments) is one where one person, the curator is responsible for, well, curating, and otherwise operating the museum and overseeing other historical city properties. The museum has set hours that must be open to the public. And none of these tasks gets performed with any regularity or accountability. The reasons, have fueled many a news story over the several years, and rather than recapping the back and forth, I will just focus on the latest, but here’s Robert Koch’s summary from the Hour:

Since becoming curator in 2000, Gunn and the commission have been at odds over museum staffing, access to the building, and oversight of grants and other funding.

Four years ago, former Mayor Alex Knopp commissioned a panel to untangle the relationship between Gunn and the commission. The panel traced the problem to the museum curator reporting “directly to the mayor and not to the Historical Commission, undermining the commission’s authority and ability to function.”

Several years ago, Gunn filed a grievance against the city seeking alleged unpaid overtime money. She was denied the $44,927 sought, but the resulting settlement did boost her salary from $60,125 to $63,125.

The curator, Susan Gunn has been on medical leave for several months. As a union employee, she has a contract that protects her job while on leave. That for the most part is understandable, and one of the benefits of belonging to a union. It is odd though that a museum curator is under a union contract though, but I don’t know the details of how that arrangement occurred, and most of the museum curators I know were not union members at all, but academic experts. But I digress, it is mind boggling that any city department operate with only one staff person. No real world business would operate this way. So for the curator to be out on leave, with no staff replacement in place is a fantastic absurdity.
As usual Gail Wall manages to take a simple problem and conflate it with extra helpings of drama. From the Hour:

“I have a very, very serious concern here. We have a volunteer organization opening and closing the museum. We’ve had no staff person supporting the Historic Commission since December,” said commission Vice Chairwoman Gail Wall. “This means that the Norwalk Museum is basically at risk. It means that if there’s a fire there, if there’s water damage, there is no one that is a first responder to address the matters.”I think we should bring it to the attention of the Land Use Committee. I think the Land Use Committee should investigate the situation and maybe help us secure and find a remedy,” Wall said.

In the business world, when you have key staff members out on leave, you hire temporary workers to fill the vacancy. That is the sane and rational thing as the work must go on. And in the non profit world of curating, there are many people out there who step into situations just like this. The roster of acting-insert-titles-here, is legendary.

Newly appointed and newly elected Chair Peter Bondi has been essentially punting on the issue, which is not good. Relying on volunteers to manage the department, is a short term and emergency management solution, This situation is clearly a long term one, since the hours and tasks of the position have been under dispute for years.

“The leave of absence has now been extended another two weeks with another two-week possibility. The reason for this is for all parties involved to determine how Sue is going to phase-in her comeback,” Bondi said. “The personnel director and corporation counsel need to get together and make (the return) work.”

Bondi said he had spoken earlier Wednesday with James Haselkamp, director of personnel and labor relations for the city. He described Gunn’s absence and return as a “union issue” that is “out of our hands.” Gunn is a member of the Norwalk Municipal Employees Association.

Haselkamp said Gunn was granted a 12-week family medical leave in January. That leave expired at the end of March. She is now on a personal leave of absence, he said.

“There will be one more three-week (extension) while we await information,” Hasel-kamp said. “I would think that, at a minimum, she’s going to be out another three weeks. At that point there will be an assessment of her situation.”

Mark Carey, the Southport attorney representing Gunn, could not be reached for comment.

It’s the long term that needs to be addressed.
source: The Hour, Curator’s leave extension causing panel tension, By ROBERT KOCH, April 27, 2007

Tags: In the News · Local · Norwalk

135 Responses so far “Norwalk: Curator Still Missing”


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  • 1 dem4life // Apr 28, 2007 at 5:05 pm

    Would it be safe to say Gunn has been fleecing the tax payers?

  • 2 East Norwalk native // Apr 28, 2007 at 6:42 pm

    I thought that FMLA in the state of Connecticut (if that is what this is) provides 16 weeks of leave.

  • 3 mystified // Apr 28, 2007 at 7:08 pm

    What are the criteria for FMLA? Is there a procedure that needs to be followed? In Sue Gunn’s case, who authorized the leave? The Historical Commission knew nothing; just one day in early December, she stopped showing up.

  • 4 East Norwalk native // Apr 28, 2007 at 7:44 pm

    My understanding is that you are permitted a leave of up to 16 weeks for your own illness or that of a close relative. You are supposed to give some sort of notice, but sometimes that’s not possible when, for instance, there is an emergency.

    There is also a form that medical personnel submit to the employer to verify the necessity of the leave as well as an estimated duration.

    I believe that only a key employee can be denied FML. They are defined as the highest paid 10 percent of the workforce whose leave would cause economic harm to the employer.

    Also employers are required to guarantee that employees can return to the same or comparable position.

  • 5 mystified // Apr 28, 2007 at 8:03 pm

    Does comparable mean the same level and pay or the same function? I think for military duty (like National Gaurd) it’s simply comparable level and pay. Is it different for municipalities?

  • 6 East Norwalk native // Apr 28, 2007 at 8:14 pm

    I don’t know if it is different for municipalities and unions, but my understanding is that the person has to be given a similar job with the same pay.

    For instance you wouldn’t offer a front line cashier at Costco a job changing tires when they returned.

    You may instead offer them a position as a cashier in the tire department at the same rate of pay and with the same benefits they had before being granted a leave.

  • 7 anonymous // Apr 28, 2007 at 8:18 pm

    #6. Then how does a stripper get a job as a taste tester? HHHHUUUUUUMMMMMMMM? Oh, it must be at the same rate of pay.

  • 8 East Norwalk native // Apr 28, 2007 at 8:21 pm

    Can’t find that answer in a book…sorry.

  • 9 anonymous // Apr 28, 2007 at 9:38 pm

    Ms Gunn should be gone; no question. There have been problems with her performance for years. And if the volunteers can staff and manage the museum for the few hours it is, and needs to be, open at present, that’s terrific. TG can speculate all she wants on why a city position has no back up, but the reality is, the museum can do just fine with its volunteer cadre.

  • 10 anonymous // Apr 28, 2007 at 9:58 pm

    Number 9 would have us think that the city should look at volunteer sanitation workers and tax assessors. I get Turffie’s point, why don’t you?

  • 11 mystified // Apr 29, 2007 at 7:46 am

    Esposito, Knopp, and Moccia are all equally at fault for not acting on the curater’s job. She is not able to do the job — for whatever reasons. She has not initiated any significant exhibits, has no policies and procedures for acquisitions, and (worst of all) has not been able to — in 6 years — complete an inventory of the collection. This is the very rock bottom function of a professional curator. She is a nice person and apparently has a slew of health and personal problems — I guess that’s why she has been kept on the payroll.

  • 12 anonymous // Apr 29, 2007 at 5:38 pm

    Who in city government is protecting this incompetent?

  • 13 anonymous // Apr 29, 2007 at 6:46 pm

    The same people protecting Morris.

  • 14 nwlknative // Apr 29, 2007 at 7:16 pm

    I don’t see the museum doing just fine with the volunteers. Every time I have tried to visit, it has been closed. This is not during the week, but on the weekends. I can’t imagine how much business the museum is losing and how much revenue. Obviously, the volunteers and the commission need someone to step in and organize personnel so someone is there during the posted hours of operation. From the outside, it looks like the “Friends” would like to see the operation fail so that they can once again take over operations themselves. It is a case of too many chiefs . . . .

  • 15 FCM // Apr 30, 2007 at 1:11 pm

    To norwalk native:

    Since the curator has been absent for the last 4 months (add to that another 9 weeks from the begining of the fiscal year)the volunteers have had to double up since it is a city rule that 2 people be at the museum for it to be open. You must be trying to visit on Saturdays, which won’t be staffed until the summer season opens. As far as revenue goes, it is FREE ADMISSION. You obviously have no experience in Museum operations and must be a “Friend” of the “faux curator”. Why don’t you try to visit norwalk’s other 2 museum’s on Saturday?

  • 16 anon // Apr 30, 2007 at 1:34 pm

    Looks like FCM has been busy posting this morning, without a cup of coffee. Not all the people who post here are so “in the know” as you are. Why not be helpful and post the museum hours and locations for all three? You’ll find if you stick around here long enough that we like to share information, not hide information.

  • 17 anonymous // Apr 30, 2007 at 3:13 pm

    After reading the problems brought to light on this thread and the BOE thread, how about a creative solution? The taxpayers need a [1]full-time private investigator to research/track employees of city hall who create their own hours and [2]a lawyer who will answer taxpayers questions on contractual and legal issues. Then at least we move from hearsay to fact.

  • 18 Anon // Apr 30, 2007 at 7:57 pm

    to #15 Don’t they have a gift shop? That could bring in revenue, right?

  • 19 Vet Park Junkie // May 1, 2007 at 11:15 am

    For many years, a goal of mine was to visit the Opera House in Manaus. Herzog fans will recognize it from Fitzcarraldo. Anyway, I attempted visits in 1971, 1973, 1975, and 1990. I always got to the door to find it “temporarily closed.”

    I’ve wandered by the Norwalk Museum several times with the same success. It isn’t rational, but the place give me the shudders.

    With that intro to my biases, all that I know of the Museum issues is from Hour articles. It does appear to operate on a different planet. It seems that the personal suffering has gone on long enough and that a solution needs to be defined so that Gunn can get on with her life and Norwalk can respect the wishes of the Museum’s donors.

  • 20 Madashell // May 1, 2007 at 3:08 pm

    Umm… how about the taxpayers who are funding the museum? Don’t suppose their suffering is part of the picture? I’ve tried to get into the museum twice in the past two weeks during posted hours to no avail. History in Norwalk is dead, my friend, and nobody in the Moccia admin gives a rat’s derrier about it regardless of their claims to the contrary.

  • 21 knewsoowhen // May 1, 2007 at 5:26 pm

    With respect to the comment on “the business world.” It’s been my experience that in the business world when you have a key staffer who can’t competently perform her job functions or get along with her co-workers, supervisors, etc., she would not be able to keep her job. In Norwalk, she can hang on to a job she couldn’t do in the first place for six or seven years. Did anyone bother to check out her employment history before they hired her or was it a political deal between her attorney father and his politician cronies?

  • 22 anonymous // May 1, 2007 at 6:02 pm

    Now that the Mayor has got Fred Bondi’s son ensconced as chair of the Historical Commission, he can get rid of Soo and install Peter in the curator’s job. This will give Fred his wish of finally getting his son a city job. Then just try getting rid of councilman-for-life Bondi’s kin. Sounds like this has been in the works for a while, no?

  • 23 pot calling kettle // May 1, 2007 at 6:13 pm

    Of course supporting ethics code revisions would stop the serving on a commission to city job path that you find so objectionable. Dilemma, Dilemmas.

  • 24 FCM // May 2, 2007 at 10:43 am

    Norwalk Museum Hours are Wed-Fri 1-5PM. And Sunday 1-5PM.

    Lockwood Mathews Mansion Museum - closed since December. Open only for movies, rentals and Board meetings.

    Mill Hill - Open on Sundays from 1-4PM in good weather and for school tours in May.

  • 25 turfgrrl // May 2, 2007 at 11:28 am

    Thanks for posting the hours FCM. I think though the confusion about Museum hours stems from the big banner on the front column. Perhaps someone should take down the banner because it says that they are open Wednesday through Sunday. 1-5. I know its likely you have the correct info on the door, but as people drive by they are more likely to remember the banner.

    knewsoowhen: I wonder if there’s documentation to what you are alleging? Public disclosure of such documents leads to action apparently. At the very least is there some sort of paper trail about hours worked versus hours scheduled to work etc.?

    I’ve called for the BOE to disclose what hours bruce Morris works so why not apply the same disclosure of Sue Gunn and the historical commission?

  • 26 Madashell // May 2, 2007 at 11:45 am

    Part of the curator’s issues with the Historical Commission stem from her claims that she reports to the Mayor and not the Commission. So wouldn’t the Mayor’s office be the proper channel for obtaining documentation?

    Regardless of where the information comes from, I agree that exposing the reality of her employment practices to light of day is one way to deal with the situation. But the political will has to be there as well. I seriously doubt that it exists. The Historical Commission’s hands appear to be tied so that leaves it up to the Mayor, right?

  • 27 turfgrrl // May 2, 2007 at 11:54 am

    Madashell: Didn’t that issue, the reporting one, get resolved a year or two ago? Meaning that there was some ruling that it was the historical commission?

    And wouldn’t it be the personnel office that would handle this? Along with the union?

  • 28 anonymous // May 2, 2007 at 12:14 pm

    Personnel was overseeing her hours — at least while Sara LeTourneau was there. But the records may not be that revealing. First, there’s that baroque deal with the union about overtime and taking it out in hours. Second, there is the issue that all hours are self-reported and reflect the hours Soo planned to work, No documenatation of what she actually did work. No objective verification of when she was at the Museum and when not. There are numerous incidents of volunteers or visitors showing up when she was suppossed to be there and finding the Museum locked. Maybe it was all medical emergancies. Who knows. All the HC knew was that she did not have “enough time” to do the job as expected.

  • 29 Anonymous // May 2, 2007 at 4:52 pm

    If there are all these problems, are they documented? Turffy does a good job posting the source documents.

  • 30 FCM // May 2, 2007 at 5:28 pm

    #26 - The “reporting issue” was only to take away from the fact that she never did her job. If you read the job description, it states quite clearly that she takes direction from the chair of the historical commission. The HC is mentioned in almost every sentence of the job description. Why do you think the powers that be put her good friend Peter Bondi as Chair of the HC? That is besides complying with the Norwalk - Bondi family employment act of 1997.

    If she was reporting to the mayor (any of them) you would be able to obtain all reports from her to the mayor as well as directives from the mayors to her. Sara keeping track of her hours is as big a joke as her being a curator. Sara actually cleansed some of the complaints against her and they had to be refiled. What do you think were in all of those boxes of records that Knopp took?

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